Quality Control

Berkeley Sourcing Group was born from having the difficult experience of getting high quality products from China correct the first time. Quality is the crux of our company, our pride and joy.

Greg Fisher, founder of Berkeley Sourcing Group, says: “In my experience as a quality manager visiting hundreds of factories I came across defect after defect, horror story after horror story, and it became easy to see why.  Paint cans would lay open on factory floors, workers would have no idea what they were inspecting, and management found it more exciting to talk about quantities than specifications.  I was finally able to boil down quality success into a few categories: transparency, communication, measurement, and on-the-ground presence.  By putting these tools in place, we were able to catch the defects before they got on the boat and control the surprises at home.”

At Berkeley Sourcing Group we have elaborated on those tools and developed the project management portal and extensive use of pictures and video to more effectively provide transparency and communication.  We have spent countless hours training our Chinese staff to understand the quality levels our customers expect, and we are continuously improving our training methods.  Berkeley Sourcing Group’s numerous office locations in China make it possible for our representatives to be at almost any factory within 2-3 hours.